Resolved -
This incident has been resolved.
Dec 12, 04:02 PST
Update -
We are continuing to monitor for any further issues.
Dec 12, 01:39 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 12, 01:05 PST
Update -
We are continuing to investigate this issue.
Dec 11, 23:30 PST
Investigating -
We are currently investigating a Sev 1 incident affecting the Expense Audit (EA) product in the Production environment. Customers may encounter the following error when accessing the Report Details page:
“Error retrieving agent actions.”
This issue is impacting all Production EA customers. Our Engineering team is actively working to identify the root cause and restore normal functionality. Further updates will be provided as they become available.
Dec 11, 23:29 PST